Is there a time limit for a auto insurance claim to be completed?

Jun 14th, 2011
by admin.

I was in a fender bender with another car in a parking lot a month ago. I filed a claim with the other guy’s insurance agency the same day as the accident and have yet to be told if the claim was approved or denied. I spoke to my adjuster last week (as well as the week before) and they were still waiting on photos of the other vehicle. Is a month normal? The auto insurance company is Wawanesa. So my questions is…is there some kind of legal time limit for an insurance agency to approve/deny a claim in the state of California? Or might I end up waiting months to hear anything? Thanks.

Posted in: Auto Insurance Claim.
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2 Comments

  1. cpr_hrrs says:
    May 26, 2010 at 7:07 pm

    I went through the same thing in January. A driver t boned my car, I called my insurance, got the police report, sent the pictures all within 2 weeks.
    I never heard from his insurance and neither did my insurance company, so I had to keep calling and calling and calling his insurance until I got answers.
    They finally settled after 2 months.

    My advice would be to call his insurance until you get a claim number and find out the status of your claim. It will be frustrating but you have to keep calling if they are not trying to get a hold of your or your insurance.

  2. Entidtil says:
    May 26, 2010 at 7:30 pm

    There is no time limit. Sometimes these things take time. The other insurance company must speak with their insured and if the insured drags his feet communicating back to his insurance company they and you will have to wait. keep calling them so they know you want action. Another alternative is to file the claim with your own insurance and let them do the chasing, calling, worrying, etc.

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